Frequently Asked Questions
Who is Fix Auto?
Fix Auto is an international network of auto body shops specializing in collision repair. The United States network was founded in Southern California in 2011. Currently Fix Auto has franchise locations in Alaska, Arizona, California, Colorado, Nevada, Oregon, Illinois, and Washington. Our network delivers a consistent, timely, and quality repair each and every time, and provides a limited lifetime warranty on all work performed by Fix Auto repair centers.
Does Fix Auto own this auto body repair shop?
No. Each Fix Auto location remains locally-owned and independently-operated by the people you already know and trust.
How does a Fix Auto shop make a difference in the way my vehicle is repaired?
Our large network of customer-focused and process-driven repairers use the most up-to-date knowledge and tools, and these are updated on an on-going basis thanks to the support of our corporate infrastructure. Our repairs are verified by VeriFacts, a respected third-party, to ensure your vehicle is being repaired using the most up-to-date repair techniques from vehicle manufacturers and industry leading researchers. Every Fix Auto technician is required to participate in continuing education training and certification, this includes on-going training administered by the industry leading organization, I-CAR. This ensures our ability to consistently provide safe, quality repairs to your vehicle.
Do you offer a warranty on work performed at your body shop?
Yes! Through our limited lifetime warranty, repairs performed by a Fix Auto body shop are guaranteed across our network for as long as you own your vehicle, and are recognized by all Fix Auto network shops. This is especially significant given that our network stretches across the globe – you’re never far from quality service at a recognized collision repair facility. Visit your nearest Fix Auto location for details.
Will Fix Auto work with my insurance company?
Absolutely! We take great care in building trusted partnerships with insurance companies and thoroughly understand their processes. The result is a seamless, hassle-free experience as we take care of you and your vehicle during the repairs. There are no unnecessary delays. We get you and your vehicle back on the road as quickly as possible with one-stop convenience.
Do I need an estimate before selecting a body shop?
No, this is unnecessary and not required. There is no law requiring you to obtain an estimate before you choose a shop. When you select a body shop, we highly recommend you choose a shop you feel comfortable with and trust based on that facility’s merits, such as integrity, reputation, and credentials. Remember, it’s your vehicle and the choice of a body shop to repair it is your choice to make – choose Fix Auto!