Juan and Jennifer took such incredible care of my daughter after having her very first car that she purchased and financed stolen and recovered. They showed her such true compassion throughout the entire repair process. My insurance carrier AAA insurance could learn a lot about customer service from Fix Auto of Castro Valley. I will be changing all of my policies, including auto and homeowners to a new carrier. Terrible insurance experience however back to Fix Auto Castro Valley, I would totally 10 times over recommend this body shop and they will always be the only body shop I will use in the future and will always recommend this shop to anyone. Thank you all so much for all of your care, service, compassion, and most of all such incredibly beautiful repairs. The paint and bodywork is a work of beauty. Thank you all very much.

My vehicle was rearended and was sent here for repairs. Jennifer took care of the inspection of the vehicle and contacted the insurance with repair cost. She sent text messages and called me every step of the way to keep me updated on my vehicle repair. My car was completed earlier than expected which was great. Before giving me my keys back she showed me my newly fixed vehicle and let me know again in detail what was done. My car was also cleaned and detailed on the inside. I didn't expect them to clean the interior or detail it up, so I was super grateful they went that extra mile in taking care of my car. I also had glue residue on my windows from recently removing my window tints. I never mentioned anything about the windows, but they removed the glue and cleaned my windows, so now my windows roll down very smoothly again :) Overall, all staff that I spoke to were very kind and respectful, and the process was very easy. 10/10 recommend them for collision repairs.

Fix Auto in Castro Valley, CA was great to work with. They were friendly, knowledgeable, and reasonably priced. We needed a fender repaired and they did an excellent job. It had to be painted and the paint matched perfectly. They finished the job on time and kept us informed throughout the process. The car was beautiful inside and out when we picked it up. My husband was very happy and so was I. I can recommend them whole heartedly. Hopefully we won't need them again too soon, but when we do they are definitely our go to place.

I brought my Toyota Tacoma in and was greeted by them and they looked over my truck and gave me couple of options. He ordered a bracket that would fix my bumper and installed fast. There service and professional c/s went over and beyond my expectations. I would recommend them to everyone. Michelle O